Here’s what some of our customers had to say

The arrangement was perfect!

The flowers I ordered from you were simply beautiful. Thanks for a great job well done. 

Thank you, the roses were beautiful. The family was very pleased, and we received many compliments.

The arrangement we ordered was lovely. Thank you for your florist's obvious talent and diligence in getting it there in a timely manner.

We just wanted to let you know that we are very pleased with the lovely and fresh floral arrangement you created for us, and for the timely delivery to the funeral home.

Thank you. It looked lovely.

We were very happy with the flowers. We received a lot of compliments. Thank you for a job well done!

The flowers were absolutely gorgeous. More beautiful than I had expected. Thank you.

Thank you for the beautiful flowers. There were many others there, but the ones you delivered were the center piece!

I just wanted to thank you for getting the arrangement to the funeral home in such short notice. The family said the flowers were beautiful, I appreciate the extra effort.

Thank you-you did a beautiful job on the flowers!

Thank you, Your flowers are beautiful.

I just wanted to take a moment to thank you for getting the flowers to the viewing promptly. Also, my relatives told me the arrangement was beautiful. Thank you for doing a wonderful job.

Thank you, the flower was beautiful!!!!!!!!!!

The arrangement was just as I expected, and the picture matched it perfectly. Thank you for paying attention to detail and doing all that I requested.

I Received a photo from my daughter of the arrangement. . it was lovely. . thank you.

Thank you for your prompt delivery of my flowers. I heard they were beautiful and special. Thank you for making a difficult time much easier.

I ordered flowers using your online service, I usually don't like this option. However, I can honestly say that the flowers were absolutely gorgeous. You did a good job and I appreciate it. I would recommend you.

I was told the flowers were beautiful. Thank you so much! 

The floral arrangement was just beautiful! Thank you!

I was more than satisfied. . the flowers were BEAUTIFUL. . absolutely beautiful. You went above and beyond. . Thank you sooo much!

The flowers were beautiful, very nice arrangement. I was impressed with the freshness of the flowers. Thank you for your professionalism, which was very obvious. 

Thank you so much. The family loved the flowers.

The floral arrangement is absolutely beautiful! Many comments were made about it tonight. I am very pleased. . Thank you.

The plant I ordered looked very nice. Thank you so much. 

I just placed a flower order this morning using your service listed on the funeral home website. I was nervous about ordering online because you never know what you are getting. The flowers were delivered the same day in time for the service and I must say I could not have been more pleased. Everyone thought they were beautiful. The flowers were fresh and the arrangements were just as pictured. Thank you so much for your excellent work. 

Thank you for the beautiful arrangement sent to our friend Robert. His wife and daughter took pictures of it and couldn't get over how beautiful and big the flowers were. Thanks, it is always a gamble to order something unseen but I am very pleased with this.

I am so pleased, Flowers arrived on time, and I was later told my cousin, that they were beautiful. Just wanted to thank you for being so accommodating and so patient with my last minute, desperate call to find a florist that could help me with the same -day order. And… YOU DID IT! God Bless you and all your staff

Recently I conducted business with The Sympathy Store. The arrangement ordered and delivered was beautiful, however, it didn't quite meet my expectations. Upon notifying them of my concern I was promptly contacted and kindly provided a valued remedy and service. I would recommend doing business with them.

Good morning. . I just wanted to thank you for the beautiful arrangement I had ordered, it was absolutely perfect. You have done everything you could to satisfy me. The family of the person is very special to me and as soon as I walked in the three family members pointed out the arrangement and told me how beautiful it was. Not knowing who one is ordering from is sometimes difficult, but you made it easy and did a terrific job. Gratefully,

Thank you for your following up and many thanks to your company for great customer service.

Thank you so much...I saw the flowers last night and they were perfect. . . thanks for the quick delivery and beautiful arrangement.

Thank you so much for the wonderful service. You have made this very sad day less stressful and this is a gift in itself.

I did want to get back with you to say that our flowers were at the burial service yesterday, and to thank you for your follow up. They were quite beautiful, too! 

You have demonstrated outstanding customer service, so I will not hesitate to use your services again.

The flowers were very pretty. I was concerned as I have never ordered flowers online before, but will certainly order from you again.

Thank you very much, you are so prompt and kind. Peace and blessings.

Thank you for the beautiful flowers and the very kind gentleman who helped me with the order.

What wonderful employees you have! These ladies went well over and beyond my expectations. Their "can do" spirit, courteous demeanor, and going the extra mile say a lot about them.

To who it concerns, you are AWESOME! I ordered some flowers for a funeral that was today and I accidentally put tomorrows date on the order, but they were delivered today in time. Thank you so much for catching my mistake and getting it done today! I can't thank you enough! It really means a lot to me and the family I sent them to!

Everything was beautiful and delivered on time. Thank you for a great service.

I am very happy with the flowers. They were just perfect! Thank you so much! Also, Thank you for taking the extra step and sending me an additional receipt.

I just want you to know that I received a gift today from The Sympathy Store. Lots of goodies that are amazingly delicious! I want to thank you, it was an incredibly sweet gesture and is very much appreciated. Thank you again for your kindness, understanding, and quick action to help resolve my situation. 

Thank you so very much. . the spray was absolutely beautiful and admired by all. . I will recommend you to others.

I want to thank you for your help with this order. It’s difficult to order flowers for a co-worker who has lost a family member, but this was even more difficult since the family member was 23 months old. I found the perfect arrangement on your website and, at the suggestion of your representative, I was able to deliver the perfect figurine to the florist. The arrangement was so perfect it was displayed at the sign-in desk at the viewing and service. Again thank you so much for your wonderful service.

Just wanted to say that the flowers were exceptional. So much more than I expected. The Lillies were extraordinary, and we were so happy the order was easy and quick. Thanks for the outstanding service and quality.

The bouquet was lovely. Thank you so much for your assistance.

Dear Michele, I want to thank you for your concern and for my refund. I have to tell you that I am quite shocked and pleased with your actions. I figured that I would never hear from anyone ever again. This is one time that I can say I am very glad that I was wrong. I will let Doan & Mills know that you have taken care of this in a way that I did not think companies did any longer, actually care about a customer and how they felt about their service. I will also, inform everyone that was at the funeral and had also made comments about my small little flowers. I am a business women and own my own company and I know how important a happy customer is to my growth and it is really nice to know there are still companies out there, that feel as I do. I will be using you again in the future and if possible for all my flower needs. Thank you so much and I wish you a wonderful day.

We recently placed an order and it was delivered on Wednesday to the family of our coworker who lost his brother.  In the past we have used one of the usual online 1800-flowers kinds of places, and we have been less than pleased.  Your site was listed on the funeral home's website, so we used you.  The family told us that your flowers were the most beautiful they had ever seen and the arrangement was HUGE.  I was so thrilled to hear this, because you never know what you are going to get when you order flowers online - you just cross your fingers and hope for the best!  Anyway, I just wanted to express my gratitude.  Good work!

Thank you for your recent phone call.  I truly appreciate the action you took to remedy my concern.  You were most courteous and caring.  I assure you I will not forget and intend to use your company in the future.

Thank you so much for your help with my order. You have provided excellent customer service, and I would not hesitate to use your online store in the future. Kind Regards,

Thank u for your help, I will be using you for all of my florist needs in the future. Thanks again! Sincerely,

Michele, Thank you so much for the way you handled this situation…I’m truly impressed with your service and I will use your services again…for sure! Sincerely,

Thank you so much! You were a blessing to speak with. I am so glad that you emailed me because I really wanted to send you and your manager a thank you note. You were so pleasant to speak with. Your job is difficult and even over the phone you can feel your compassion. Thank you for what you do.

Thank you SO much for your help with my orders! I really appreciate your kindness, AND you remembering our phone conversation! This was my first time using The Sympathy Store/Life Tributes, but because of the individual care to the order, I will certainly use it again, and recommend it to my friends. Thanks again for your help,

I was very happy with the floral arrangement – it looked exactly like the picture on the web page. Thank you very much.

I ordered the Grand Vase – The Basalt (Esperance Roses) for my mother’s funeral. They were absolutely the most beautiful flowers that I have ever seen. I expected a small but nice vase of flowers, especially for the price. They astounded me. I could not have picked a more beautiful arrangement to order to express the love for my mother. Thank you so much for providing this wonderful service. Best Regards,